How SkySync is Treating Customers Like Family While Scaling With AI
It puts the founder on camera, in Salesforce’s own channel, describing an AI-assisted operating model that is running today, not a pilot.
Watch on SalesforcePress
Press and coverage of SkySync and founder Akshit Kandi: what Salesforce, a Cambridge college, business media and podcast hosts have published about our work on Agentforce, Data 360, AI agents and AI ROI.
It puts the founder on camera, in Salesforce’s own channel, describing an AI-assisted operating model that is running today, not a pilot.
Watch on SalesforceSalesforce · Salesforce Customer Stories ·
It is platform-published evidence that SkySync runs its own business on the same Salesforce and AI stack it builds for customers.
King’s Entrepreneurship Lab, King’s College, Cambridge · Sheelpa Patel ·
A Cambridge college publication cites the managed-AI-workforce idea that SkySync’s Agent Care model is built on.
ASAN Pulse, American South Asian Network · ASAN Editorial ·
It frames SkySync around measured business outcomes, which is the whole point of an AI-ROI firm.
Akshit Kandi on podcasts with Keith Cowing and Dr. Nitin Bajaj.
The INDUStry Show
A long-form interview where the founder explains, in plain terms, how SkySync judges AI by its return.
Executives Unplugged
It is the clearest public explanation of why SkySync keeps managing agents after launch instead of handing over a pilot.
Every item links to the original. Summaries are ours; quotes are short and attributed.
Salesforce · Salesforce video, embedded in the SkySync customer story · 4:16
In a four-minute Salesforce film, Akshit Kandi, founder and CEO of SkySync and a former Salesforce technologist, explains why Salesforce matters for small and mid-sized businesses. Akshit describes how the team moved off spreadsheets and handwritten notes by connecting Apollo, email campaigns and Slack to Salesforce with Claude Code. As told on camera, data now reaches Salesforce within minutes, and the founder starts each day with an automatic summary of the whole business.
Why it matters: It puts the founder on camera, in Salesforce’s own channel, describing an AI-assisted operating model that is running today, not a pilot.
Salesforce · Salesforce Customer Stories
Salesforce profiles SkySync as a Brooklyn-based AI-ROI firm that runs its own 21-person team on Starter Suite and Slack. The story shows how SkySync connected Apollo, email campaigns and Slack to Salesforce, so a new lead lands in the CRM within minutes instead of days. Salesforce reports lead capture falling from three days to under five minutes, weekly lead volume up 24x, more than 20 CEO hours a month returned, and over 800 contacts a month no longer keyed in by hand.
Why it matters: It is platform-published evidence that SkySync runs its own business on the same Salesforce and AI stack it builds for customers.
Salesforce Events · Sponsor listing
Salesforce’s page for the AIforce World Tour Essentials stop in Philadelphia, held on 27 October 2026 at the Philadelphia Marriott Downtown, lists SkySync in its sponsor section alongside CloudFulcrum, Eigen X and FlexiKanban. The listing is a logo linking to skysync.nyc rather than an editorial write-up, but it confirms SkySync among the partners Salesforce presented to its regional customer community that day.
Why it matters: Salesforce lists SkySync as a sponsor partner at one of its own regional events.
King’s Entrepreneurship Lab, King’s College, Cambridge · Sheelpa Patel
On the King’s E-Lab Mindsets blog at King’s College, Cambridge, Sheelpa Patel, who also advises SkySync, distils the SPARK 2.0 sessions into one question: what stays valuable once intelligence is cheap? Akshit Kandi of SkySync is listed among the speakers. The piece records Akshit’s advice that founders “go deep, not wide”, and credits “Akshit Kandi’s practical framing” of managing AI agents the way a company manages members of its workforce.
Why it matters: A Cambridge college publication cites the managed-AI-workforce idea that SkySync’s Agent Care model is built on.
Salesforce Blog · Christian Sabogal
This Salesforce Small Business blog post by Christian Sabogal gives practical advice on cutting AI hallucinations by grounding tools in a company’s own data. A section titled “Training IRL with SkySync” uses SkySync as the worked example: by connecting its tools to an existing database with Starter Suite, SkySync turned a three-day process into five minutes. The post links to the full SkySync customer story for readers who want the detail.
Why it matters: Salesforce chose SkySync as its real-world example of grounding AI in trusted business data.
Sheelpa Patel, Mavens + Mavericks (LinkedIn) · Recap of the TUM AI@Strategy Conference, 7 and 8 Oct 2026
In a LinkedIn recap of the AI@Strategy Conference at the Technical University of Munich, SkySync advisor Sheelpa Patel of Mavens + Mavericks reviews the Startup LAIghtning Round. The post, which also names Bjoern Eskofier, Xiaoqi Ye and Flora Geske, spotlights SkySync as “the AI ROI firm helping SMEs to deploy agentic AI workforces”. The official TUM conference page gives event context only; it does not list SkySync itself.
Why it matters: It put SkySync’s managed-agent model in front of a European university strategy audience.
The INDUStry Show · Hosted by Dr. Nitin Bajaj · 23:25
Dr. Nitin Bajaj hosts Akshit Kandi for a 23-minute conversation, listed in the show’s Season XI playlist on YouTube. Chapters cover scaling SkySync and AI ROI, and the biggest challenge in AI adoption. The episode page describes SkySync as an applied AI company and AI ROI firm building on Salesforce, OpenAI and Anthropic, and recounts the Green Subsidy case as Akshit tells it: about AUD 9,000 in ad spend tied to more than AUD 2 million in attributed revenue.
Why it matters: A long-form interview where the founder explains, in plain terms, how SkySync judges AI by its return.
ASAN Pulse, American South Asian Network · ASAN Editorial
ASAN Pulse, the editorial desk of the American South Asian Network, profiles Akshit Kandi’s path from eight years at Salesforce to founding SkySync. It walks through SkySync’s four-stage model, its New York leadership, and the Green Subsidy work spanning ads, Salesforce and WhatsApp and Messenger AI. It also repeats the Salesforce-reported results, including lead capture cut from days to under five minutes. Akshit’s principle: “artificial intelligence should create measurable value.”
Why it matters: It frames SkySync around measured business outcomes, which is the whole point of an AI-ROI firm.
Major League Hacking (MLH) · Event listing, with a DEV Community write-up
Major League Hacking’s listing for Hacktoberfest Hack Day Coimbatore, run with the INIT Club and iDEA Club student groups at Amrita Vishwa Vidyapeetham on 8 October 2026, names SkySync as the event’s sponsor. The one-day hackathon carried a Rs 20,000 prize pool. On DEV Community, participant Pranav Senthil’s write-up of the day thanks SkySync for sponsoring, an independent confirmation from someone who was in the room.
Why it matters: It shows SkySync investing in the next generation of AI builders, beyond client work.
Executives Unplugged · Hosted by Keith Cowing · 32 min
Executive coach Keith Cowing interviews Akshit Kandi, introduced as CEO of a New York City company that implements, deploys and manages AI agents. The episode asks why so many agent projects never leave the pilot stage. Chapters include managing AI agents like employees, the inside of a 300% growth story, why change management is the real bottleneck, and ROI dashboards that measure tokens rather than maximise them. Show notes and a full transcript are on keithcowing.com.
Why it matters: It is the clearest public explanation of why SkySync keeps managing agents after launch instead of handing over a pilot.
Press kit
SkySync is a New York-based AI-ROI firm that builds and manages AI agents across Salesforce, Data 360 and other business systems.

Akshit Kandi
Founder & CEO. Previously a Senior Product Manager at Salesforce who helped build Agentforce.
What is an AI-ROI firm?
The definition, the formula, and SkySync as the example.
ReadManaging AI agents as a workforce
The Agent Care model the Cambridge piece describes.
ReadAgentforce and Data 360 consulting
Dated, attributed results and how we work.
Read719 customers on ChatGPT
Our OpenAI SMB Channel Partner story.
Read