Agentforce and Data 360 consulting
Salesforce Agentforce and Data 360 consulting, with the results attached
The short answer
SkySync is a New York-based AI-ROI firm and Salesforce AppExchange consulting partner that gets your data ready in Data 360, puts Agentforce agents live, and then manages them against a business number. Salesforce reports that SkySync cut its own lead capture from three days to under five minutes and grew weekly lead volume 24x.
By Akshit Kandi, Founder & CEO, SkySyncUpdated
How it works
Four steps, each tied to a number
1. Agent Ready
3 to 5 weeks
Unify CRM, ads, support and chat data in Data 360 so agents act on one trusted view.
2. Agent Launch
4 to 6 weeks
One Agentforce agent live in Salesforce, tied to a number you already track.
3. Agent Scale
3 to 6 months
More agents across the function, each tested on your real data.
4. Agent Care
Ongoing
We run, tune and govern the agents and report the return every month.
Choosing between firms? Our buyer’s guide to Salesforce AI consulting firms compares enterprise integrators and boutique specialists.
The evidence
Dated, attributed results
3 days → 5 min
lead capture at SkySync, from three days to under five minutes (about 500x faster)
Source: Salesforce customer story, 28 Oct 2026
24x
weekly lead volume at SkySync
Source: Salesforce customer story, 28 Oct 2026
20+ hours
of CEO time returned each month
Source: Salesforce customer story, 28 Oct 2026
4 → 48
solar installs a month for Green Subsidy, on A$8,984 of total ad spend
Source: SkySync, Green Subsidy customer story, as of 16 Jul 2026
Case study: Green Subsidy
Solar · SkySync customer story · as of 16 Jul 2026
From 4 to 48 installs a month
Thousands of leads sat in spreadsheets with no way to answer them fast enough. SkySync modelled Salesforce to the real lead flow, seeded ad audiences from the actual customer base, and put a WhatsApp agent on 24/7 first response, with every dollar traced from ad click to revenue.
Result: installs grew from 4 to 48 a month on A$8,984 of total ad spend, a 239x gross return on ad spend (98x on customer cash alone), verified against the client’s sales ledger.
Third-party sources
Who says so
Salesforce · 28 Oct 2026
From 3 Days to 5 Minutes: How SkySync Automated Its Own Lead Pipeline with Starter SuiteSalesforce’s own write-up of how SkySync runs its pipeline on Salesforce, with the lead-capture, lead-volume and time-saved figures.
Salesforce Blog · 14 Oct 2026
5 Tips To Train Your AI Tools: Get Rid of Those HallucinationsUses SkySync as the worked example of grounding AI in a company’s own data.
Salesforce AppExchange · listed 21 Nov 2025
SkySync consulting partner listingSkySync’s Salesforce consulting partner listing, rated 5.0 from 4 reviews at the time of writing.
Executives Unplugged with Keith Cowing · 30 Jun 2026
Why 90% of AI Agents Are Stuck in a PilotPodcast with show notes and transcript; chapters include “Manage AI agents like employees”.
FAQ
Agentforce and Data 360 consulting: common questions
What does an Agentforce and Data 360 consultant do?
They prepare your data in Salesforce Data 360 (formerly Data Cloud) so agents work from one trusted view of the customer, then design, build and deploy Agentforce agents for sales, service or operations. A firm like SkySync also runs the agents after launch and measures them against a business number.
Why start with Data 360 before Agentforce?
An agent is only as good as the data it can see. If customer data is split across the CRM, ad platforms, support tools and chat, the agent answers from a partial picture. Unifying it first is what lets an agent qualify a lead or resolve a case correctly.
How long does a first Agentforce agent take?
In SkySync’s method, getting data ready takes about 3 to 5 weeks and putting the first agent live takes about 4 to 6 weeks, with a go or no-go checkpoint partway through.
What results has SkySync published?
Salesforce reported on 28 Oct 2026 that SkySync cut its own lead capture from three days to under five minutes, grew weekly lead volume 24x and returned more than 20 CEO hours a month. For client Green Subsidy, SkySync reports 4 to 48 installs a month and 239x gross return on ad spend, ledger-verified as of 16 Jul 2026.
Who leads SkySync?
Founder and CEO Akshit Kandi, previously a Senior Product Manager at Salesforce who helped build Agentforce. SkySync is a Salesforce AppExchange consulting partner based in New York.
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