Experience Cloud Consultant
A Experience Cloud consultant gets you past configuration to outcomes — portals, communities, and self-service — and, increasingly, the AI agents that do the work inside Experience Cloud automatically.
A Experience Cloud consultant designs and implements branded portals and communities with AI self-service that answers and routes without a human. The best ones don’t stop at setup — they add AI agents grounded in your data and measure the result against a baseline.
What to look for
The AI-ROI Firm
SkySync is a boutique Salesforce AI consultancy with one principle: we don’t just build AI agents — we run them and own the return. We’re an AppExchange consulting partner for Agentforce and Data Cloud, founded by a former Salesforce Senior PM who built Agentforce, and a partner across Salesforce, OpenAI, and Anthropic.
Frequently asked
What does a Experience Cloud consultant do?
A Experience Cloud consultant implements and optimizes Experience Cloud for your business — portals, communities, and self-service — and increasingly deploys AI agents that act within it, measured against a real outcome.
Do I need a Experience Cloud consultant or just an admin?
An admin maintains; a consultant designs the solution, gets the data right, and deploys AI. For a new build, a migration, or AI agents, you want a consultant.
Can you add AI agents to Experience Cloud?
Yes — Agentforce agents grounded in Data Cloud run inside Experience Cloud to handle work 24/7. SkySync builds, runs, and reports the ROI on them.