SkySync · Salesforce Partner

We build, run, and own AI agents — on Salesforce.

The AI-ROI Firm. We unify your data in Data Cloud and put a workforce of AI agents to work across service, marketing, growth and operations — then tie our fee to the return. It works for any company, at any scale.

Salesforce-native by origin. AI-first by delivery.

The product, in action

Eleven agents, across seven industries.

Real Agentforce use cases we run — each one live in Salesforce, not a slide.

Order status, returns & aftersales
Order status, returns & aftersales
Service · Retail & consumer goods
Every cancellation refilled automatically
Every cancellation refilled automatically
Service + employee · Healthcare
Warranty decided, parts reserved
Warranty decided, parts reserved
Service · Manufacturing · automotive
Outages, billing & activations deflected
Outages, billing & activations deflected
Service · Comms · media · tech
The 2am agent — data quality
The 2am agent — data quality
Background · headless · RevOps
Quote approvals in four minutes
Quote approvals in four minutes
Internal process · Professional services
Audit-ready every day
Audit-ready every day
Background · Pharma · life-sciences
The internal helpdesk, in Slack
The internal helpdesk, in Slack
Employee · IT · HR · finance
Revenue from customers you already won
Revenue from customers you already won
Revenue · B2B SMB
Churn signals found in time to act
Churn signals found in time to act
Revenue · SaaS · comms
Project 360 & Field Assist
Project 360 & Field Assist
Construction · live at Pinnacle

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Eleven agents, four classes

Runs on Agentforce + Data Cloud — attended and headless

Customer service

Order status, warranty, returns and outages — settled in one chat, on every channel.

Employee & internal

Quote approvals in minutes not days, an internal helpdesk in Slack, audit-ready every day.

Background · headless

The agent that runs at 2am — CRM hygiene, compliance sweeps, forecasting. No seat required.

Revenue

Re-engage the customers you already won, catch churn early, and prospect the white space.

SMB industry plays

Which agent to lead with, by industry.

The wedge that gets signed, the second agent that expands the footprint, and why it lands.

🛍️Retail & consumer goods
Order & aftersales agent
Loyalty & restock nudges
High, repetitive contact volume and written-down policy — the owner already feels the cost of after-hours messages.
🩺Healthcare & patient services
Appointment & cancellation agent
No-show prediction, recalls
An empty slot is lost revenue you can count. Clinical risk stays out of scope, so approval is fast.
🏭Manufacturing · automotive
Warranty & field service agent
Predictive maintenance, parts
Downtime and truck rolls have a cost-per-hour number attached, so the ROI model writes itself.
🏗️Construction & engineering
Project 360 briefing agent
Risk & upsell background agent
Live at Pinnacle Infotech — a referenceable build we can walk a prospect through this week.
🧪Pharma & life-sciences
CAPA & audit-readiness agent
Complaint intake, supplier qual
Quality directors have budget and a deadline. Trust layer plus no autonomous signatures clears the objection.
📡Comms · media · technology
Outage & billing deflection agent
Renewal & churn-risk agent
Cost-per-contact is a board metric here, and proactive notification removes calls instead of answering them.
💼Professional services
Deal desk & quote approval agent
SOW drafting, utilisation
Partners feel the approval bottleneck personally, and the agent lives in Slack where they already are.
Any SMB with unburned credits
CRM hygiene & data-quality agent
Internal helpdesk in Slack
No brand risk, no change management, runs on a schedule — the fastest path to measured usage.

Customer success stories

Live today. Referenceable. With the numbers attached.

Three systems we built, still run, and are still accountable for.

Green Subsidy
Green Subsidy
Solar · energy · Australia
Watch the case-study film

A dead ad account to 48 installs in a single month.

3,000–5,000 leads sat trapped in spreadsheets with no way to answer them fast enough to convert. We modelled a Salesforce CRM to their real lead flow, seeded Meta lookalikes from their actual customer base, and put a WhatsApp agent on 24/7 first-touch. Every dollar is traced from ad click to revenue.

4 → 48
installs / month
$87
cost per customer · field pays $200–600
~20%
lead → customer conversion
<2 min
AI first response · 24/7
+200%
qualified leads, month over month
2 weeks
discovery to system live

On the numbers: ~300 leads and ~$400K in first-month revenue were the projection at go-live; the install and cost-per-customer figures above are ledger-verified.

Salesforce CRMAgent-run paid engine24/7 WhatsApp agentFull ad-click → revenue attribution
Tibarumal & Sons
Tibarumal & Sons
Luxury retail · jewellery · India
Watch the case-study film

971 qualified leads in the first 90 days.

A century-old Hyderabad jeweller running entirely on manual process. Foundation first — a system of record, then capture, then a brand engine, then demand measured with full attribution. Ninety days from no pipeline data at all to a growth engine with a number against every campaign.

971
qualified leads · 90 days
12.2L
impressions, Hyderabad buyers
8
attributed Meta campaigns
₹87
best cost per lead
Salesforce CRMWhatsApp capture8 attributed Meta campaignsClosed-loop attribution
Pinnacle Infotech
Pinnacle Infotech
Construction · BIM · 40+ countries

Three disconnected worlds, unified into one Project 360.

Salesforce, project schedules, RFIs and IoT lived in three separate worlds across regions. Data Cloud made them one — then a Project 360 briefing agent and a Risk & Upsell background agent that catch risk before it becomes a claim. The Salesforce org was migrated US → India and hardened with Shield.

40+
countries on one Project 360
2
agents live · briefing + background
US → India
org migration, completed
Shield
enterprise security layer

Note: Platform outcome — this engagement is measured on unification and agent coverage, not a lead number.

Data Cloud 360Project 360 agentRisk & Upsell agentSalesforce Shield

On honesty: every figure above is a measured outcome from that client’s executive dashboard and case-study reporting — projections are labelled as projections, and where an engagement isn’t measured on a lead number we say so rather than borrow one. Results vary by industry and starting point. Any figures we put in front of you for your business will come from your ledger, reconciled, never projected as fact.

How we work

01
We build it

Unify your data in Data Cloud and stand up the first agents — live in weeks.

02
We run it

Production hardening, tuning and AgentOps — so it keeps earning, not stalling.

03
We own the number

A board-grade ROI readout every month. Our fee is tied to the return.

We build it. We run it. We own the number — with you.

Pick two accounts, and we’ll show you the return on both — the agent that gets signed, and the one that expands the footprint.